Politique de remboursement
RETURNS, EXCHANGES OR REFUNDS
Items may be returned for refund or exchange when a defect occurs as a result of the making of the piece within 30 days of purchase. Should this occur, please contact me as soon as possible at firstname.lastname@example.org. I will send your refund by Paypal upon receipt of the returned item.
If a piece breaks after 30 days from purchase, the cost will not be refunded, however, I will make an effort to repair it at no cost. You provide the shipping cost to me to repair and I will pay for the return shipping cost to you. Alternatively if it is a minor repair, I may send the part and instructions to you. Please contact me at email@example.com to make arrangements.
Refunds will not be provided for buyers remorse.
Requests for repair: I will repair TerrAdore jewelry for a cost if it has been damaged by wear or accident. You will also be responsible for shipping costs. Please contact me at firstname.lastname@example.org to discuss the repair and costs before we finalize on a price. I may be able to recommend someone closer to you who would be able to do the repair.
If you are unhappy with your piece for any reason, please contact me and we will see what we can do, within reasonable expectations.